Privacy Policy
Effective Date: 2/16/2025
1. Introduction
At The Solar Guys, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (thesolarguysne.com) or interact with us via SMS, phone, or other communications.
By using our services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We collect two types of information:
Personal Information (Provided by You)
- Name, phone number, email address
- Home address (if provided for solar estimates)
- Communication preferences
Automatic Data Collection
When you visit our website, we may collect:
- IP address and device information
- Browser type and pages visited
- Cookies & tracking technologies
3. How We Use Your Information
We use your information to:
✔ Contact you regarding solar solutions and appointments
✔ Send SMS updates, promotions, and reminders (with your consent)
✔ Improve our website and customer experience
✔ Comply with legal and regulatory requirements
4. SMS & Communication Policy
By providing your phone number, you agree to receive SMS messages from The Solar Guys regarding appointments, promotions, and solar updates.
📌 Message Details:
- Message & data rates may apply
- Message frequency varies
- Reply STOP to opt out at any time
- Reply HELP for assistance
📌 Third-Party SMS Providers:
We use secure third-party services (e.g., GoHighLevel / Twilio) to facilitate SMS communications.
5. How We Share Your Information
We do not sell your personal information. However, we may share it with:
🔹 Service Providers – To assist with marketing, scheduling, or customer support
🔹 Legal Authorities – If required by law
🔹 Business Transfers – If our company undergoes a merger or acquisition
6. Your Privacy Rights
You have the right to:
✔ Opt Out of SMS & Marketing – Reply STOP to unsubscribe
✔ Access or Update Your Information – Contact us to request changes
✔ Request Data Deletion – Subject to legal obligations
For privacy-related requests, contact us:
📧 Email: [email protected]
📞 Phone: (401) 632-6871
7. Data Security & Retention
We take appropriate measures to protect your data. However, no online system is 100% secure.
🔹 We store your information only as long as necessary for business or legal compliance.
8. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience.
🔹 You can manage cookies in your browser settings.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted here with an updated “Effective Date.”
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
📧 Email: [email protected]
📞 Phone: (401) 632-6871